Unconscious Bias
This course gives a clear insight into the development and impact of unconscious bias, and provides an understanding of the benefits of awareness.
General Data Protection Regulation (GDPR) – Core Training (for Staff)
The GDPR (General Data Protection Regulation) came into force in May 2018. If you have been tasked with handling personal data within your organisation in any significant capacity, then this...
Safeguarding Children (Level 2)
Boost your knowledge of safeguarding procedures. This informative, Level 2 course will improve your understanding, fill in any gaps in your knowledge, and boost your confidence. It will also...
Safeguarding Children (Level 1)
If you’re working with children in any capacity, you need to ensure your safeguarding training is up to date. This course helps you identify the needs for safeguarding, what you should be...
Safeguarding Children (Levels 1 and 2)
Prepare yourself for making safeguarding referrals (to the police and Children’s Social Care). Looking to brush up your knowledge? New to the topic and looking for a clear and thorough briefing...
Safeguarding Adults (Level 2)
Are you up to speed with your adult safeguarding responsibilities? According to NHS Digital figures, in 2015-16 there were more than 100,000 individuals with enquiries under Section 42 of the...
Hate Crime
Hate crime can be extremely disturbing for victims and their communities. But how prevalent is hate crime and what does the law do to protect and support victims, as well as deal with perpetrators? ...
First Aid
First aid saves lives. Knowing what to do in an emergency can make all the difference. It’s a simple set of skills, but mastering them can have an incredible impact. This first aid course is...
Gangs and Youth Violence
Develop your knowledge of gangs and youth violence with this comprehensive e-learning course. Understand what gangs are and what they do, the extent of the problem, the part women and girls play ...
General Data Protection Regulation (GDPR) – Board Training
The GDPR (General Data Protection Regulation) came into force in May 2018. Is your organisation up to speed on what this means for the way you handle its personal data? Do you and your...
Safeguarding Children – for Education (Level 1)
Whether you’re a caretaker, teacher or manager, if you’re working with children it’s essential your safeguarding knowledge is up to date. The right awareness and action could make a real difference ...
Safeguarding Adults (Level 1)
Work with adults at risk? Got responsibilities for adult safeguarding (as either a professional adviser or operational/strategic manger)? This informative and wide-ranging course will help you...
Care Certificate – Digital learning suite
The Care Certificate was introduced in order to raise the standard of care of elderly and vulnerable people in our society. It set out a 15-standard programme of care training for care workers,...
Medication Awareness and Safe Handling of Medicines
According to the NHS, more than 1.08 billion prescription items were dispensed overall in 2015, a 1.8 per cent increase on the previous year. Effectively managing and safely handling this...
Basic Life Support (BLS)
The Basic Life Support (BLS) course is for people who want to be equipped in daunting situations and learn essential life-saving techniques. Whether you need the skills to progress to the next...
Food Safety and Hygiene Essentials
Whether you’re working in a large, busy restaurant or catering for a small charity, it’s vital that you understand how to spot and reduce food hazards and handle food properly. This short and...
Fire Safety Awareness
The dangers of fire need no introduction, but surviving a fire comes down to a blend of factors. Good building design matters; and the UK has strict regulations in this regard. But having the...
Information Governance
Understanding Information Governance issues is crucial for anyone working within an organisation, as the impact of miscommunication or misunderstanding of how to manage information can be extremely ...
Safeguarding Children – for Education (Levels 1 and 2)
If you work in education, you may at some point have to make safeguarding referrals to police or children’s social care. This course prepares you for such incidences. Combining safeguarding...
Mental Capacity Act 2005
Are you certain that the decisions you are making are in the best interests of the people in your care; especially when they are vulnerable? Are you up to speed on where the law stands regarding...
Equality and Diversity
Through your career and even an ordinary workday, you’re quite likely to work with people from a wide range of backgrounds and preferences. Diversity training in the workplace can help companies ...
Safeguarding Against Radicalisation – The Prevent Duty Training
Extremism. Radicalisation. Terrorism. How much do you know about how and why they occur, what their effects are and what your responsibilities are? ‘Prevent’ radicalisation work depends on...
Safeguarding Awareness
Abuse can take place in any setting and it often goes unnoticed and unreported. Even if you don’t work directly with children or vulnerable adults, you might still be in a position where you can...
Basic Life Support (BLS) – for Health and Social Care
Have you ever found yourself in a life-threatening situation? Have you ever wished you had more skills to help someone in danger? If you want to be able to approach daunting situations with...
Gypsy and Traveller Cultural Awareness
This digital learning package is a comprehensive cultural awareness course on Gypsies and Travellers in the UK. Informative and interactive, it is comprised of four modules covering Gypsy and...
Manual Handling
This five module course provides information on manual handling operations, the risks and the responsibilities of all staff. You'll explore the risks of manual handling, learn about injuries that...
Personal Safety – Lone worker
If you work alone, you have responsibility for your own safety; but are you aware of lone working policy? Have you ever completed a lone working risk assessment? This course gives you all the...
Common Assessment Framework (CAF / Early Help) Covering CAF Assessment
The Common Assessment Framework (CAF or Early Help) is a standardised, shared assessment and planning framework used to help early identification of a child or young person's additional...
Working at Height
Anyone who works at height or employs people who do has a responsibility to understand the risks and safety measures around this type of work. This course covers the basics of work at height...
Safeguarding Adults (Levels 1 and 2)
Do you know what to do if you suspect someone is a victim of abuse? If you’re working with vulnerable adults, it’s important that you’re able to spot the signs. The right actions could save a...
Health and Safety – for Health and Social Care
In the workplace, everyone has a responsibility to minimise risks to the health and safety of both themselves and others. This 11 module course covers the elements you need to know to work...
Child Sexual Exploitation – Level 2
If your role means you have a statutory duty to safeguard children, and already know the basics of CSE, this course is a must. Building on Child Sexual Exploitation (Level 1), this course gives...
Food Safety and Hygiene Level 2
This Level 2 Food Safety and Hygiene course is essential for you if you handle, prepare or serve food. Compliant with the requirements of the Food Standards Agency and Environmental Health this...
General Data Protection Regulation (GDPR) For Practitioner Training
The GDPR (General Data Protection Regulation) came into force in May 2018, but is your organisation up to speed on what this means for management of data? If you are involved in the ongoing...
General Data Protection Regulation (GDPR) – for the HR Professional
This comprehensive online training course has been developed in association with CIPD, and will help HR professionals understand the changes brought in by the General Data Protection...
Children’s Workforce Induction
The Children’s Workforce Development Council (CWDC) was set up to promote the training needs of everyone whose work is mainly with children, young people and families. When it closed in 2012, its...
Safer Recruitment Training Course
Do you know how to meet your legal requirements for safer recruitment practices? Are you confident about your recruitment processes and safeguarding skills? Safer recruitment in education and...
Information and Cyber Security
If personal information is not recorded accurately, or is lost or disclosed to unauthorised people, then the implications for that person and for your organisation, could be extremely...
Reablement
Losing daily life skills due to ill health can be extremely distressing for an individual. Reablement is a free service that helps people learn or re-learn these crucial skills. This short...
Online Safety for Parents and Carers
Online safety is just as important as real-world safety for the children and young people in our care. Although the internet is an amazing arena in which children can play and learn, it is also...
General Data Protection Regulation (GDPR) – Foundation Training
With the GDPR (General Data Protection Regulation) now in effect, your organisation will be liable for hefty fines if it doesn’t comply. If you’re responsible for building and implementing the...
Substance Misuse
Substance misuse is a complex issue, affecting not only the individuals involved but their friends, families and the people they come into contact with. Substance abuse can result in lowered...
Infection Control & Prevention Training for Health & Social Care
If you’re working with adults who may be ill or vulnerable to infection then you need to be particularly vigilant in infection control. But why is infection control important? NICE (The National ...
Care Certificate Training For Assessors
Is your organisation currently undertaking Care Certificate training? If so, your assessors will need to be trained on how to effectively evaluate your employees against the 15 Care Certificate...
Risk Assessment in the Workplace Course
Everyone should be healthy and safe in their workplace, regardless of the nature of their role. An important part of maintaining this health and safety is the assessing of potential risks. By ...
NHS Continuing Healthcare
NHS Continuing Healthcare (CHC) is the care package arranged by the NHS for people who aren’t in hospital and who have been determined to have a primary health need. Eligible people can receive...
Understanding Behaviour of Children and Young People
This course explores various types of challenging behaviour seen across different age ranges - from early years children through to adolescents. You will learn the typical root causes of...
Online Safety – Risks to Children
Children are more engaged with the internet than ever before. But with this increased reliance on the internet for knowledge and entertainment comes an increased risk to those young people using...
Self-Harm
Child and adolescent psychiatrists have seen an alarming increase in cases of self-harm in young people - it has been estimated that about 1 in 10 young people will self-harm at some point. This ...
Autism Training and Awareness Course
Autism is much more common than many people think. There are around 700,000 people on the autistic spectrum in the UK, more than 1 in 100. This means that, including families, autism affects 2.8m...
Keeping Good Records
Keeping good records is an essential part of a structured and safe approach to working with vulnerable adults, children, young people and their families. Good records management not only...
Epilepsy Awareness
Do you know what to do if someone you work with or employ suffers an epileptic seizure? Would you be able to recognise an epileptic seizure? Did you know there are more than 40 different types -...
Control of Substances Hazardous to Health (COSHH) Course
Would you know a hazardous substance if you saw it? Do you know how you would - and should - respond to a hazardous substance in the workplace? This course will teach you what hazardous substances...
Human Trafficking and Modern Day Slavery
Modern day slavery takes many forms, whether labour and criminal exploitation or sexual; and can be a bewildering and complex subject to get to grips with. This comprehensive online human...
Safeguarding Children – for Health (Levels 1 and 2)
Do you work with children? Are you confident you can make safeguarding referrals for the children in your care? Do you need to brush up your child protection legislation knowledge? This...
Asbestos Awareness
This course consists of one module which introduces asbestos dangers and precautions to anyone working in buildings. *We donate 50p to charity for every purchase of this product.
Female Genital Mutilation (FGM) Training Course
Female genital mutilation (FGM) has been a criminal offence in the UK since 1985. But there’s a growing issue around British children being taken abroad by UK nationals for FGM, something which was ...
General Data Protection Regulation (GDPR) – for the Marketer
In association with the Chartered Institute of Marketing (CIM) and co-written by our legal partners at Clayden Law, this engaging training course provides guidance on how to ensure your marketing...
Safeguarding Children with Disabilities
Spend time or work with disabled children? Perhaps you’re a sole carer for a disabled child? Shocking as it is, these vulnerable youngsters can be unsuspecting targets for abuse. This highly ...
Child Sexual Exploitation – Level 1
Childhood sexual abuse often goes reported. Government figures suggest that only 1 in 10 (10%) of all survivors of childhood sexual assault (including attempts) told someone in an official position ...
Bullying and Cyberbullying
Upon successful completion of this course you will be automatically awarded a certificate containing the course name, completion date, CPD hours and learning objectives. The course contains...
Abuse Related to Beliefs in Witchcraft
An individual’s belief in witchcraft presents issues that many of us may struggle to comprehend. Some of these beliefs can put children and young people at real risk of exploitation from ritual...
Freedom of Information Act 2000
The Freedom of Information Act 2000 was introduced to enable the public to access information from public authorities across the country. This means that those public authorities – that includes...
Data Protection
This engaging online course will increase your understanding of the Data Protection Act and the GDPR, which set the rules for handling personal information. With increased penalties for...
Loss and Bereavement
Losing someone you love is one of the hardest things in life that anyone has to face. Loss and bereavement can affect people in different ways, but there is help and support available for those...
Child Sexual Exploitation – Levels 1 and 2
Child sexual exploitation (CSE) comes in many forms, whether undertaken by individuals, gangs or groups. The perpetrators often using the internet as a medium for grooming. Working as a frontline...
GDPR Refresher
The GDPR is a huge piece of law that came into force on 25th May 2018. It’s the biggest shake-up to data protection law in 20 years. The primary aim of the GDPR is to give us more control over our...
Handling Information – for Health and Social Care
The importance of good recording, storage of information, and knowing when to share information are described using everyday scenarios in this two module overview course. If you have a role or...
Sexual Abuse and Recognising Grooming
An essential course for anyone that works – or has contact – with children, young people and their families. Can you recognise child abuse? Do you know how it can start, and what to do if you...
Fluids and Nutrition – for Health and Social Care
Having a sufficient amount of fluids and good nutrition is crucial for maintaining health. If you’re involved in the care of vulnerable adults, you should be able to recognise when a person is not...
Eating Disorder Awareness Course
Figures from the NHS suggest that more than 725,000 people in the UK are affected by an eating disorder and that around one in 250 women and one in 2,000 men will experience anorexia nervosa at...
Safeguarding Adults in Health and Social Care Training Course
Get a grip of the basic principles of safeguarding for adults with this short course aimed at health and social care professionals. If you’re working in elderly protective services or just need...
Information Sharing and Consent
Responsible information sharing is key to delivering better and more efficient services; coordinated around the needs of children, young people and families. It’s especially important in light of...
Hidden Harm – Parental Substance Misuse, Parental Mental Ill-Health and Domestic Abuse
Parental substance misuse, mental ill-health and domestic abuse can all have a huge impact on a child’s safety and wellbeing. These hidden harms can threaten a child’s feeling of security and...
Stress in the Workplace
Are you experiencing stress in your workplace or is there a risk of it in the work that you do? Do you know how to respond appropriately – and as required by law? Whether you are an employer or...
Loneliness and Isolation
Isolation and Loneliness is a growing issue, and with an ageing population, the problem is only likely to get worse. It is not uncommon for those experiencing isolation to go for days, weeks or...
Food Allergy Awareness
What do you know about the causes and effects of food allergies? What are businesses legally required to do to minimise the risk of allergic reactions to workers and...
Customer Service
This course delivers a timely reminder on the importance of customer service. You'll learn the basics of good service, such as listening and clarifying, preparedness, efficiency and...
Honour Based Violence and Forced Marriage
How much do you know about the issues of honour-based violence and forced marriage? This abuse is often used as a means of control, with the cycle beginning when victims are children and continuing ...
Equality and Diversity in Health and Social Care Training Course
Workplace equality is a right for all employees and challenging it when it’s not in place is important. If you work in health and social care, you’re particularly likely to encounter people from a...
Emotional Abuse
Emotional abuse of children is the most common form of abuse - and the effects can be just as damaging to the victim as physical violence. However, without visible evidence such as bruising and...
Safeguarding Children in Sport
Any organisation or club involving young people needs to be up to speed on safeguarding initiatives. Sports clubs and facilities are used by thousands of children and young people in the UK and...
Deprivation of Liberty Safeguards
The Deprivation of Liberty Act protects the most vulnerable individuals in hospitals and care homes. It plays an important role in preventing the unlawful deprivation of liberty occurring. The MCA...
Aphasia
How much do you know about aphasia, the language disorder that affects the lives of more than 370,000 stroke survivors in the UK? Aphasia can have a huge impact on a person’s life by impairing both ...
Health and Safety in the Workplace
Topics covered in this course include: Health & Safety law | PPE| hazards | manual handling | accident reporting | RIDDOR | medication and Health & Safety | posture | musculo-skeletal...
People Skills
This 30 minute interactive course shows how to improve people skills, detailing four key areas; Emotional intelligence, Communication, Conflict, and The next level. Develop your knowledge of...
Managing Teams
A high performing, effectively communicating team can have huge benefits to organisations. This interactive course shows how to manage teams effectively, detailing communication methods,...
Mental Health, Dementia and Learning Disability (Awareness) – for Health and Social Care
If you work in health and social care it’s important to have a good grounding in the key areas of mental health, dementia and learning disability. This course addresses each of these topics...
Legionella and Legionnaire’s Disease Awareness
Occurrences of Legionella and the associated Legionnaires' Disease are increasing with as many as 350 cases reported in the UK last year. This awareness course not only takes you through the...
Fire Warden for Care
This course is split into six topics, where you will explore fire safety equipment, fire signs, emergency planning, drills and evacuation and the basics of fire. Whether you work in a hospital or...
Managing the Probationary Period
Gaining a new member of staff can be a lottery – for example, the new employee may have interviewed well but once they actually start the role they don’t live up to expectations. This course...
Effective Communication with Children and Families
If you work with young people and families, you’ll know how important effective communication with children can be. Good communication builds trust and can make a real difference to how effectively ...
Safeguarding Children – for Health (Level 1)
If you work in any public-facing role in a healthcare environment, it’s vital that you know how to spot the warning signs of abuse and neglect, particularly in children. Based on content from...
Privacy and Dignity – for Health and Social Care
Privacy and dignity is something that we take for granted. When you are caring for someone, however, it can be challenging to respect their privacy and dignity whilst supporting them with day to ...
Palliative Care and End of Life Care
Palliative and end of life care is available to those for whom clinical improvement is unlikely to be possible. It includes support to ease symptoms and reduce pain, as well as spiritual and...
Dementia Training and Awareness Course
It is estimated that more than 1m people in the UK will suffer from dementia by 2025. Every three minutes someone develops dementia. These stark statistics that show how much of a challenge...
Moving and Positioning of Individuals
This Moving and Positioning course will provide you with an introduction to best practice procedures when you’re moving and handling an individual. It will also provide you with an understanding of ...
Care Act 2014 – Full Training Suite
2014’s Care Act legislation saw a number of previous laws replaced with one, clearer, more comprehensive act. Comprising of 12 modules, it can be a daunting subject to learn about – that’s why...
Work in a Person Centred Way – for Health and Social Care
Working in a person centred way means, at its heart, thinking about the patient as more than a bundle of needs. A patient has values and principles. They will also have intensely personal...
Workplace Wellbeing
Whether it’s an office, shop or industrial situation, the workplace can be a tough environment. We’re all busy all the time, and almost everyone feels under pressure at some time or...
Working with Display Screen Equipment
This course consists of one module, which provides advice on how to set up display screen equipment (DSE) in order to help avoid injury, and how to work with DSE in a more comfortable and...
Diabetes Awareness
More than 3m people in the UK have been diagnosed with diabetes. Of these about 270,000 have type 2 diabetes and around 300,000 have type 1 diabetes. Just as importantly, approximately 850,000...
Cultural Awareness in Safeguarding
Develop your knowledge of cultural issues within safeguarding with this comprehensive e-learning bundle. Understand the safeguarding issues around 'honour-based' violence, forced marriage,...
Parkinson’s Disease Awareness
Parkinson’s disease is a neurodegenerative disease which can often result in the need for full-time care. Its symptoms can have a tremendous impact on the lives of those suffering from it and...
Duty of Care – for Health and Social Care
A duty of care is “A moral or legal obligation to ensure the safety or well-being of others”. It’s an obligation well understood by employers and parents – and in health and social care it’s of...
Assessment and Approval of Adopters
It can be a difficult and long winded process, adopting a child. New statutory adoption legislation in July 2013 aimed to cut waiting lists and bring families together quicker. This course...
Domestic Abuse and Intimate Partner Violence
In this course you will understand and learn how to identify domestic abuse, the different forms domestic abuse takes, and about coercive control. You’ll also understand how you, local authorities...
Care Act – Independent Advocacy
The aim of the duty to provide independent advocacy is to enable people who have substantial difficulty in being involved in these local authority processes to be supported in that involvement as...
Understanding Child Development
The aim of this course is to give learners an awareness of child development and the opportunity to begin to think about how an understanding of how children and young people develop impacts on...
Handling Violence and Aggression at Work
This course consists of one module, in which you will learn about workplace aggression and violence and how to manage conflict successfully in your place of work. Learn about how to deal with these ...
Physical Abuse
Physical abuse can have a long-lasting and damaging effect on an individual. But children are very rarely abused by strangers. In fact, abusers are more likely to be someone who comes into close,...
Multi-Agency Working
Effective multi-agency working in health and social care depends on everyone concerned having a clear understanding of multi-agency initiatives (such as MASH and MARAC) and a good working knowledge ...
Care Act – Review of Care and Support Plans
The local authority is under an ongoing duty to keep the person’s plan under review generally, and to ensure that their needs continue to be met. Plans are reviewed periodically, involving the...
Care Act – Introduction and Overview
How much do you know about the Care Act? The Act, which was established in 2014, sets out local authorities' duties in assessing people's needs and funding and support eligibility. It’s a crucial...
Care Act – Care and Support Planning
The Care Act 2016 updates the Care Act 2014, which was introduced to ensure a person-centred approach to care planning as a legal requirement for local authorities. An awareness of the principles...
Care Act – Assessment and Eligibility
What is the Care Act 2014? It sets out local authorities' duties in assessing people's needs and eligibility for publicly funded support and care. Assessment and eligibility form a crucial part of...
Assessment and Approval of Foster Carers Course
Do you work with children in need and their families? Do you need to sharpen up your awareness of the different stages of the foster care process? If you’re involved at any stage (and in any...
Stroke Awareness
Would you be able to identify a stroke – or a transient ischaemic attack (TIA or mini-stroke)? Do you know the causes of strokes and are you aware of the risk factors and prevention...
Safeguarding Children (Awareness) – for Health and Social Care
If you work in a healthcare setting then it’s important to have a good awareness of child safety and safeguarding procedures. This engaging and informative child safety training course provides an...
Lead Professional
Lead Professionals play a key role for children and their families, as the single point of contact for coordinating provision of a range of services. Learn about the role of a lead professional...
Effective Communication – for Health and Social Care
Effective communication in healthcare is vital – patients need to be able to make important decisions about their care, and they also need the comfort and dignity that comes from the people...
An Introduction to Managing Health and Safety
This course consists of a single module, which provides a useful overview of how managers should approach health and safety in their workplace. *We donate 50p to charity for every...
Safeguarding Awareness – For Higher Education
Would you be able to spot abuse of a child or vulnerable adult? Even if you don’t work directly with children or vulnerable adults, you may be in a position where you can help prevent or stop...
Private Fostering
Did you know that a child can be privately fostered by someone who is not a close relative, for a period of 28 days or longer? Learn about the process and legislation for private fostering, and...
Neglect
Neglect is the persistent failure to meet a child’s basic physical and/or psychological needs such that it is likely to result in the serious impairment of health or development. It’s also the most ...
Framework for the Assessment of Children and their Families
If you work with children, young people and their families you need to be aware of the Assessment Framework and what it means for you and the people in your care. The Framework is there to help you ...
New and Expectant Mothers
Being a new mother is exciting - but it can be a daunting time too, and new and expectant mums can face a whole range of issues in the workplace. Many working environments with previously...
Care Act – Transition to Adulthood
Growing up is hard. Within the Care Act, the term “transition” is used to refer to the progression from childhood to adulthood. It’s an essential part of human life and experience and the...
Care Act – Direct Payments
Local authorities have a duty to inform the person which, if any, of their needs may be met by a direct payment and provide appropriate information and advice on how to use and manage direct...
Infection Control and Prevention
Germs are everywhere – while they’re often harmless, they can be deadly. So, we need to understand what we can do to prevent them from spreading as much as we can. In this course, we explore how...
Teenage Pregnancy
If you’re working with young people and teenagers, or even if you’re a parent of a teenager, it’s crucial that you have good awareness of the risks and effects of teen pregnancy. This...
Falls and Fracture Prevention in the Elderly
Up to one in three (3.4m) people over 65 fall each year in the UK, costing the NHS £4.6m a day, according to Age UK. A fall can exacerbate other illnesses and start a chain of events from which an...
DriveAware – Prevention and Protection
This course consists of one module which overviews the concept of 'defensive' (safe and fuel-efficient) driving for company drivers and the general driving public. Upon successful completion of...
Supporting Winter Warmth
Serious health problems – such as chest infections, heart attacks and strokes – are more common in the colder months. According to Age UK, each winter one person dies every seven minutes from...
Care Act – Information and Advice
Information is everything. If you’re working to enable people, carers and families to take control of their care and support; and make well-informed choices about it, having the right information...
Care Act – Charging and Financial Assessment
The Care Act 2014 (along with its subsequent updates) provides a single legal framework for charging for care and support. It enables local authorities to decide whether or not to charge a person...
Missing Children
This course provides the learner with an understanding of Government Statutory Guidance on missing children protocol. It gives the learner the confidence to know what ...
Care Act – Integration Cooperation and Partnerships
Integration has been a cornerstone of public policy, particularly across health and social care for many years. Integration, cooperation and partnership are now a legal requirement for local...
Supporting Male Victims of Domestic Abuse
Tackling domestic abuse against men is an important issue. Did you know that one in three victims of domestic abuse is a man and yet the majority of services are tailored towards women? Developed...
Managing Virtual Teams
Virtual working can be effective in allowing teams to collaborate and work together. But, like many working environments, there can be challenges. This course will help you to recognise any...
Anti-Social Behaviour (ASB) – Legal Tools and Powers and Community Trigger
When handling an anti-social behaviour case, the most appropriate action may be to use a tool or power to ensure that issues are effectively resolved. As a frontline professional, it’s crucial that ...
Anti-Social Behaviour (ASB) – Partnership and Multi-Agency Working
As a professional working on the anti-social behaviour frontline, you’ll know that partnership with other agencies is an important element of ensuring that all those involved in a case can get the...
Anti-Social Behaviour (ASB) – Statement Taking and Interviewing Skills
Working on the frontline of anti-social behaviour, it’s crucial that you get the best out of every interview situation so that issues can be resolved. This module will help you to gain the skills...
Anti-Social Behaviour (ASB) – Vulnerable Witnesses and Perpetrators
If you work on the frontline of anti-social behaviour cases, you will know that a vital part of resolving reports of anti-social behaviour is effectively engaging with the witness. In this module,...
Anti-Social Behaviour (ASB) – Early Intervention and Prevention Measures
The main focus when handling an anti-social behaviour case is to effectively resolve the issue at the earliest stage possible using early intervention and prevention measures. This module will help ...
Anti-Social Behaviour (ASB) – Taking on a Case – Case Management Principles
As a professional working on the anti-social behaviour frontline, it’s crucial that you understand the role that good case management has on resolving anti-social behaviour reports. This module...
Hoarding and Scamming
Hoarding and financial scamming can be difficult to recognise. Knowing how to help someone can be just as hard. So it’s really important you know what the signs and symptoms of hoarding and...
Anti-social behaviour (ASB) training programme
In this course, we cover topics from taking on a case through to using the appropriate tools and powers to prevent anti-social behaviour. Across the modules, we explore topics such as first...
Safeguarding Adults Refresher
Some of the topics we cover in this course are: Who is at risk of abuse; The main types of abuser; Neglect; Responding to concerns; Asking questions; Responsibilities and duties of those who...
Adult Self-neglect
Self-neglect can be difficult to recognise, and it can also be difficult to know how to help. It’s important to know the signs and symptoms of self-neglect and hoarding, and how to respond....
Adult Sexual Exploitation
Adult Sexual Exploitation can be difficult to spot, and yet it's a prevalent form of abuse that happens every day.
Suicide Prevention
Every year in the UK, over 6,000 people die by suicide. Suicide Awareness gives you a greater understanding of the issues surrounding suicide in our country today. It describes the risks...
Counter Terrorism
Counter terrorism is an ever-evolving threat. Knowing how to keep yourself, the people you work with, and the public safe, has never been more important. Our course has been built alongside...
Environmental Awareness
Environmental awareness is one of the largest global challenges we’re currently facing. When it comes to business, having an understanding of environmental issues will give your organisation a...
Fighting Fraud in Local Government
Fraud causes organisations both reputational and financial problems. This e-learning course introduces the issue of fraud in local government, covering how to recognise fraud, how to tackle it, and ...
Your Personal Development – for Health and Social Care
If you’re planning to further your career in health and social care, some upskilling from time to time might be required. Having a personal development plan (PDP) in place allows you to identify...
Understand your Role – for Health and Social Care
An interactive and informative course to help you understand your rights, responsibilities and working relationships. Ideal for anyone who is new to healthcare, adult social care, or who is...
Care Act – Personal Budgets
Everyone whose needs are met by the local authority, whether those needs are eligible, or if the authority has chosen to meet other needs, must receive a personal budget as part of the care and...
Care Act – Deferred Payments
Deferring payment can help people to delay the need to sell their home (or other assets) and provide peace of mind during a time that can be challenging (or even a crisis point) for them and their...