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Anti-Social Behaviour (ASB) – Taking on a Case – Case Management Principles

As a professional working on the anti-social behaviour frontline, it’s crucial that you understand the role that good case management has on resolving anti-social behaviour reports. This module will help you to expand your working knowledge of how to effectively manage a case, along with other key principles in case management, such as investigating and decision-making skills.


After completing this module, you will:

  • Understand investigation methods in response to reports of anti-social behaviour and nuisance
  • Be confident in your knowledge of using effective case work practices to investigate and resolve reports of anti-social behaviour
  • Be able to identify appropriate investigation techniques, including evidence gathering, appropriate diary allocation, and good record keeping
  • Understand the importance of risk assessments, action planning, and using good judgement and decision making
  • Be able to effectively identify a hate crime


1. Taking on a Case / Case Management Principles

£30.00 Exc VAT
  • Duration: 45 minutes

Group discounts for organisations

To access multiple courses, or to purchase multiple licences for your organisation or local authority, contact us directly at or 01273 091 301, for information on group discounts.

Annual Solutions

We provide cost-effective annual solutions allowing up to 5, 10, 20 or a whole library of digital courses starting from £12 per learner, subject to requirement. Contact for more information.

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