Anti-social behaviour (ASB) – Taking on a case – case management principles

Topics include: Investigation methods, Case management and Risk assessments.

45 minutes

12 months access

Unlimited replays

Digital certificate

Effective case work practice knowledge is critical when investigating and resolving reports of anti-social behaviour.

Good judgement and decision-making skills are also key – this course will help you pick up some pointers along the way.

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As a professional working on the anti-social behaviour frontline, it’s crucial that you understand the role that good case management has on resolving anti-social behaviour reports. This module will help you to expand your working knowledge of how to effectively manage a case, along with other key principles in case management, such as investigating and decision-making skills.

Understand investigation methods in response to reports of anti-social behaviour and nuisance
Be confident in your knowledge of using effective case work practices to investigate and resolve reports of anti-social behaviour
Be able to identify appropriate investigation techniques, including evidence gathering, appropriate diary allocation, and good record keeping
Understand the importance of risk assessments, action planning, and using good judgement and decision making
Be able to effectively identify a hate crime

Taking on a Case / Case Management Principles

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Anti-social behaviour (ASB) – Taking on a case – case management principles