Anti-social behaviour (ASB) – Training programme

Topics include: Case management, Witness interviews and Intervention methods.

2 hours 45 minutes

12 months access

Unlimited replays

Digital certificate

In this course, we cover topics from taking on a case through to using the appropriate tools and powers to prevent anti-social behaviour.

Across the modules, we explore topics such as first contact with the complainant, challenging perpetrators, action planning, early intervention measures, engaging with a witness, making referrals, conducting interviews and taking statements, the importance of working with other agencies, and the various legal tools and powers currently available and when it is appropriate to use them.

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This programme is designed for organisations within the public sector. Please contact enquiries@melearning.co.uk for further information on pricing.

If you are a frontline professional within a Housing Organisation, Local Authority or Policing Team this course will help you gain a better understanding of the Anti Social Behaviour management process and your role within it. This course helps you to gain a better understanding of the best practice principles in all areas of managing an anti-social behaviour case, from taking on a case, right through to using legal tools and powers to resolve reports.

The process of taking on a case
How to effectively manage a case
The range of early intervention tools that are available to all relevant agencies and when it is appropriate to use them
The importance of making effective judgements and case decisions
Engaging a witness into the case process and recognising vulnerability (including the Risk Assessment Matrix)
Making appropriate referrals and finding the right support
Effectively preparing for and conducting a witness interview
How to take good notes and write clear statements for court use
Developing partner relationships and collaborating in complex partnership environments
The tools and powers available to other partner agencies
The anti-social behaviour tools and legal powers available and when to use them, including injunctions and notices
What happens when an injunction or notice is breached

Taking on a Case / Case Management Principles
Early Intervention and Prevention Measures
Vulnerable Witnesses and Perpetrators
Statement Taking and Interviewing Skills
Partnership and Multi-Agency Working
Legal Tools and Powers and Community Trigger

For organisations and groups

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This course, along with any others from our library, hosted on our advanced learning platform, or your own LMS.

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£180.00 Excl. VAT

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Anti-social behaviour (ASB) – Training programme