Care certificate – Digital learning suite

Topics Include: Principles of safeguarding within health and social care, Importance of effective communication, and Raising the standard of care of the elderly

12 hours 45 minutes

12 months access

Unlimited replays

Digital certificate

The Care Certificate was introduced in order to raise the standard of care of elderly and vulnerable people in our society. It set out a 15-standard programme of care training for care workers, replacing the Common Induction Standards (CIS) and the National Minimum Training Standards (NMTS).

In this training suite, you’ll get all the theoretical knowledge you need to underpin the practical demonstration elements of your care certificate standards training or social worker training.

The Care Certificate has been developed to help ensure that health and social care workers are knowledgeable, safe and able to provide compassionate, high-quality care to vulnerable people. This online course gives learners access to 15 units, each comprised of a series of short, engaging and interactive courses designed to provide learners with knowledge and understanding of the Care Certificate’s standards. This course provides the knowledge and information to help the Learner pass the Care Certificate, but does not include the workbook segment of the Care Certificate.

  • Understand the role of a health and social care worker
  • Be aware of the importance of effective communication and how to meet the needs of service
  • Know the principles of safeguarding within health and social care
  • Understand the roles and responsibilities relating to health and safety and awareness of the related key legislation

  • Care certificate introduction
  • Understand your role
  • Work in ways that have been agreed with your employer
  • Understand working relationships in health and social care
  • Work in partnership with others
  • Agree a personal development plan
  • Develop knowledge, skills and understanding
  • Understand how the duty of care contributes to safe practice
  • Understand the support available for addressing dilemmas that may arise about duty of care
  • Deal with comments and complaints
  • Deal with incidents, errors and near misses
  • Deal with confrontations and difficult situations
  • Understand the importance of equality and inclusion
  • Work in an inclusive way
  • Access information, advice and support about diversity, equality and inclusion
  • Understand person-centred values
  • Understand working in a person centred way
  • Demonstrate awareness of the person’s environment
  • Make others aware of actions causing distress

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