People Skills
Having good people skills will give you an advantage at work and in all aspects of life – but what are people skills?
Put simply, this term relates to your ability to get on well with others.
For some, building a rapport with people is a breeze, but most people find that there is room for improvement and the good news is that you can learn people skills – it’s all about getting plenty of practice and the knowledge you’ll gain in this course.
Upon successful completion of this course you will be automatically awarded a certificate containing the course name, completion date, CPD hours and learning objectives.
Objectives
Once you’ve completed this course, you’ll have a good knowledge of:
- How to improve your emotional intelligence for a better connection with others
- The basics of effective communication, including how to become a great listener
- Why conflict occurs and how to handle it, and
- How to build relationships based on trust and respect
Modules
- People Skills
Specific csourse
- Duration: 30 minutes
-
PDF certificate -
Unlimited replays -
12 months access
Training for your organisation
Call 01273 091 301 or email [email protected] for more info.
Annual Solutions
We provide cost-effective annual solutions allowing up to 5, 10, 20 or a whole library of digital courses starting from £12 per learner, subject to requirement. Contact [email protected] for more information.
Contact usReviews
Related courses
Your Personal Development – for Health and Social Care
If you’re planning to further your career in health and social care, some upskilling from time to time might be required. Having a personal development plan (PDP) in place allows you to identify...
Customer Service
This course delivers a timely reminder on the importance of customer service. You'll learn the basics of good service, such as listening and clarifying, preparedness, efficiency and...
Equality and Diversity
Through your career and even an ordinary workday, you’re quite likely to work with people from a wide range of backgrounds and preferences. Diversity training in the workplace can help companies ...
Do you have a question?
Whether its a technical question or a sales enquiry, our helpdesk and sales team will be happy to help.
