Having good people skills will give you an advantage at work and in all aspects of life – but what are people skills?
Put simply, this term relates to your ability to get on well with others.
For some, building a rapport with people is a breeze, but most people find that there is room for improvement and the good news is that you can learn people skills – it’s all about getting plenty of practice and the knowledge you’ll gain in this course.
Upon successful completion of this course you will be automatically awarded a certificate containing the course name, completion date, CPD hours and learning objectives.
Once you’ve completed this course, you’ll have a good knowledge of:
- How to improve your emotional intelligence for a better connection with others
- The basics of effective communication, including how to become a great listener
- Why conflict occurs and how to handle it, and
- How to build relationships based on trust and respect
- People Skills
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