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Anti-social behaviour (ASB) training programme

This programme is designed for organisations within the public sector. Please contact our ASB Account Manager, Rachel Gordon at [email protected] for further information on pricing. 

If you are a frontline professional within a Housing Organisation, Local Authority or Policing Team this course will help you gain a better understanding of the Anti Social Behaviour management process and your role within it. This course helps you to gain a better understanding of the best practice principles in all areas of managing an anti-social behaviour case, from taking on a case, right through to using legal tools and powers to resolve reports.


After you’ve completed this course, you’ll have a knowledge of:

  • The process of taking on a case
  • How to effectively manage a case
  • The range of early intervention tools that are available to all relevant agencies and when it is appropriate to use them
  • The importance of making effective judgements and case decisions
  • Engaging a witness into the case process and recognising vulnerability (including the Risk Assessment Matrix)
  • Making appropriate referrals and finding the right support
  • Effectively preparing for and conducting a witness interview
  • How to take good notes and write clear statements for court use
  • Developing partner relationships and collaborating in complex partnership environments
  • The tools and powers available to other partner agencies
  • The anti-social behaviour tools and legal powers available and when to use them, including injunctions and notices
  • What happens when an injunction or notice is breached


1. Taking on a Case / Case Management Principles

2. Early Intervention and Prevention Measures

3. Vulnerable Witnesses and Perpetrators

4. Statement Taking and Interviewing Skills

5. Partnership and Multi-Agency Working

6. Legal Tools and Powers and Community Trigger

Want to know more?

Get in touch and speak with one of our team.

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  • Duration: 2 hours
    and 45 minutes

Training for your organisation

Call 01273 091 301 or email [email protected] 
for more info.

Volume Discounts

Purchases of 10 or more courses will automatically receive a 10% discount at checkout. We also offer discounts to charities and organisations looking to buy licenses in bulk. Contact us for more information.

Contact us


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