Skip to main content

Effective Communication with Children and Families

Clearly defined professional boundaries benefit everyone. In this three-module course you will begin by reflecting upon your own professional boundaries and distinguish between actions that can impact your professional relationships positively and negatively. In the second module you will build a range of actionable skills, strategies, and techniques to help you communicate better. In the third and final module you will focus on parents and young carers, all whilst refining an approach to communication that enables positive communication to flourish. Ultimately, this course will enable you to confidently maintain your professional boundaries and build successful working relationships. 


Once you’ve completed this course, you’ll have a clear knowledge of:

  • Appreciate and understand effective professional boundaries 
  • Build a safe working environment and working relationships based on clear professional boundaries
  • Use techniques and strategies to build empathy and trust whilst reducing barriers 
  • Use appropriate communication to deal with situations more effectively (questioning, body language, vocabulary)  
  • Build stronger and more co-operative relationships with families using a range of strategies and actions.


  • Appropriate relationships
  • Communicating well with young people
  • Parents and young carers
£20.00 Exc VAT
  • Duration: 1 hour
  • PDF certificate
  • Unlimited replays
  • 12 months access

Group discounts for organisations

To access multiple courses, or to purchase multiple licences for your organisation or local authority, contact us directly at or 01273 091 301, for information on group discounts.

Annual Solutions

We provide cost-effective annual solutions allowing up to 5, 10, 20 or a whole library of digital courses starting from £12 per learner, subject to requirement. Contact for more information.

Contact us

5 reviews for Effective Communication with Children and Families

Very interesting, I just wanted to keep going.
I enjoyed the experience and will do more learning this way.

Heather Sim

Easy to follow and educative – it offered scenarios that I may not have considered before. Time effective and very interesting.
The course kept my attention throughout. I would recommend the course for those new to working with children.

Heather Sim

I found this course very interesting and easy to follow.
A very practical way to learn at home or in free time during work hours.

Heather Sim

I enjoyed this course and all of the scenarios.
Very interesting, learned a lot from the course! Excellent use of my time. Thank you.

Heather Sim

A really good course that held my attention.
Worthwhile clear information, easily absorbed.

Heather Sim

Do you have a question?

Whether its a technical question or a sales enquiry, our helpdesk and sales team will be happy to help.