
Unconscious Bias
This course gives a clear insight into the development and impact of unconscious bias, and provides an understanding of the benefits of awareness.

Equality and Diversity
Through your career and even an ordinary workday, you’re quite likely to work with people from a wide range of backgrounds and preferences. Diversity training in the workplace can help companies ...

Safer Recruitment Training Course
Do you know how to meet your legal requirements for safer recruitment practices? Are you confident about your recruitment processes and safeguarding skills? Safer recruitment in education and...

Customer Service
This course delivers a timely reminder on the importance of customer service. You'll learn the basics of good service, such as listening and clarifying, preparedness, efficiency and...

People Skills
This 30 minute interactive course shows how to improve people skills, detailing four key areas; Emotional intelligence, Communication, Conflict, and The next level. Develop your knowledge of...

Managing Teams
A high performing, effectively communicating team can have huge benefits to organisations. This interactive course shows how to manage teams effectively, detailing communication methods,...

Managing the Probationary Period
Gaining a new member of staff can be a lottery – for example, the new employee may have interviewed well but once they actually start the role they don’t live up to expectations. This course...

Workplace Wellbeing
Whether it’s an office, shop or industrial situation, the workplace can be a tough environment. We’re all busy all the time, and almost everyone feels under pressure at some time or...

Handling Violence and Aggression at Work
This course consists of one module, in which you will learn about workplace aggression and violence and how to manage conflict successfully in your place of work. Learn about how to deal with these ...

Bidding Fundamentals
As a private sector organisation, you may be involved in the process of bidding into the public sector. How can you utilise the approaches that public sector organisations take when awarding...

Recruitment and Selection
This course gives the learner a good grasp on the ins and outs of the recruitment and selection process – arguably the most important area of the employee life cycle.

Procurement Fundamentals
If you work within the public and private sector, you may be involved in the procurement processes for your organisation. This course will provide you with an introduction to procurement so that...

Managing Virtual Teams
Virtual working can be effective in allowing teams to collaborate and work together. But, like many working environments, there can be challenges. This course will help you to recognise any...
Leadership and management courses
Our management skills courses give leaders rapid and actionable advice on some of the most frequent people-oriented challenges in the workplace.
They give managers old and new the leadership skills to nurture employees and teams from onboarding through to productive long-term careers; because teams which are well led are also the most productive.
Leadership training can also be the most effective way to deal with underperformance: by improving one person’s leadership and decision making skills, a whole team can be reinvigorated and motivated.
Working through the employee lifecycle, our management skills courses include “Managing the Probationary Period”; a legally significant phase in the employee’s history where it is up to managers to discover an employee’s competencies, nurture them if they need assistance, and make tough decisions if they don’t come up to scratch.
“Managing Teams” tackles the very human complexities of getting people to work together. Every leader has objectives in mind; great leaders not only persuade their teams to buy into their vision, but have the leadership skills to drive progress with enthusiasm. This course will help leaders develop a consistent, fair and positive culture, from the top.
And to keep employees at the top of their game, we also have a course in “Workplace Wellbeing”. As performance pressure seemingly increases year after year, wellbeing and mental health have recently come to the top of the corporate agenda. Smart leaders realise that everyone experiences episodes in life in which they may need a little help, and with support, they can be happier and also outperform expectations. But workplace wellbeing isn’t just about dress-down Fridays or table football. This course is designed for anyone feeling overwhelmed at work, and offers advice to both individuals and managers.
Finally, every leader should work on their “People Skills” – because nobody is a perfect communicator or thinker. Unlike our professional skills, most of us never learned People Skills in school, college or university; they’re the management skills we pick up by hard experience alone – and that’s not necessarily a good thing! New managers may find themselves ill-equipped to tackle complex conflicts or decisions. And highly-experienced managers can fall back on long-standing behaviours which may be out of date or plain wrong. This course is the ideal introduction to some of the key people skills which will improve your leadership – and also the way employees perceive you.
Management skills courses are available from many providers, so we have worked hard to make our courses relevant, economical, and rapidly applicable in the workplace. All these courses are designed to take less than an hour out of your busy schedule, and to cover key concepts which managers can put to work immediately. Each course also offers a certificate, and where appropriate will count towards professional CPD hours. Each course also has clear learning objectives and features a demo option so you can decide which are suitable for you, your team or your ongoing training regime.